Returns & Exchanges
At SAU LEE, we want you to be completely satisfied with your purchase. We offer returns and exchanges on unworn, unwashed items with original tags attached within 14 days of your delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and secure it to your original packaging.
Ship the Package
Drop off your return at any authorized carrier location, ensuring the package is scanned and a receipt is obtained for your records.
Receive Your Refund
After our quality control team inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing